We're Hiring!

Job Title: Rehabilitation Facilitator
Location: London and the Home Counties 

Working Pattern: Combination of in person and remote support. Flexible working hours.
Contract: Part-time, with the possibility to increase hours in the future
Salary: Competitive

About Us
We understand that every individual, injury, and situation is unique. That's why we offer flexible rehabilitation support solutions that are centred around clients, their families and rehab teams. Our specialist Rehab Facilitators provide high-quality support both in-person and remotely, ensuring that our clients receive the best care tailored to their specific needs.

What Makes Us Different?

· We are dedicated to providing rehabilitation assistance at the right time, place, and frequency. 

· Our Rehab Facilitators are highly experienced and skilled in offering support face-to-face and remotely. 

· Clients can access remote rehab support through telephone, WhatsApp, email, and video call during regular office hours.

- We focus on providing flexible support that can be customised to the needs of each individual.

The Role:
As a Rehab Facilitator, you will play a key role in supporting clients in a variety of ways, including:

• Implementing  therapy programs prescribed by the client's therapist, such as exercises, meal preparation, and fatigue management.
• Scheduling and diary management.
• Providing remote support for tasks such as organizing appointments, completing  forms, and sourcing tradespeople.
• Assisting  with MDT support, such as arranging meetings and preparing for therapy  sessions.
• Supporting  case management activities, including property searches and research tasks.

You'll be working party in the community and in client's homes, and partly remotely, supporting clients and their teams with ad hoc and admin support. 

What We Offer: 

You’ll have the opportunity to work with specialist case managers and therapists who can support to develop your skills in complex rehabilitation, whilst maintaining your role as a key member of the multidisciplinary team. 

We offer mandatory training and specialist training programmes and full insurance. 

You’ll have the opportunity to be flexible in your working pattern, provided the caseload permits. 

There are multiple opportunities for career progression, including supervisory positions and area managers. 

Qualifications

• NVQ Level 3 in Health and Social Care or minimum two years’ experience in rehabilitation.

What we’re Looking For: 

. Empathy and Compassion

• A  genuine desire to help others and the ability to understand and respond to  clients’ needs in a sensitive and supportive way.

2. Strong Communication Skills

• The ability to clearly communicate with clients, therapists, and other team members, both in-person and remotely (via phone, video calls, etc.).

3. Flexibility and Adaptability

• Comfort with changing schedules and the ability to adapt to different clients' needs, including varying levels of support (in-person vs. remote).

4. Organisational Skills

• Ability to manage schedules, appointments, and diaries effectively while ensuring  that all tasks are completed on time.

5. Attention to Detail

• Being meticulous with tasks such as implementing therapy programs, completing  forms, and managing client information, ensuring nothing is missed.

6. Problem-Solving Skills

• Ability  to think critically and offer solutions, such as helping to organise  appointments or sourcing necessary resources for clients.

7. Professionalism

• A  professional approach to work, maintaining appropriate boundaries, and respecting confidentiality and privacy at all times.

8. Patience and Resilience

• Working  in rehabilitation can be challenging, so having patience and the ability  to cope with setbacks is important.

9. Team Player

• Ability  to work collaboratively with therapists, case managers, and other  professionals as part of a multi-disciplinary team (MDT).

10. Self-Motivation and Initiative

• Comfort  with working independently, especially when remote support is required,  and the initiative to carry out tasks without constant supervision.

11. Tech-Savviness

• Comfort  with using technology for remote support (e.g., video calls, emails,  WhatsApp) and other necessary digital tools (e.g., scheduling software).

Interested?
If you're passionate about rehabilitation and want to be part of a forward-thinking team, we'd love to hear from you! Apply today to start making a difference.